Terms & Condition

Terms & Conditions

Last Updated: June 2026

Welcome to The Purple Hearts. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

The Purple Hearts reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice.

2. Products

The Purple Hearts specializes in handcrafted premium Soft Gel Press-On Nails.

As our products are handmade, slight variations in color, design, embellishments, or appearance may occur. These variations are natural and make each set unique.

We strive to display product images as accurately as possible. However, actual product colors may vary slightly depending on your screen settings and device.

3. Pricing & Payments

All prices listed on our website are in Indian Rupees (INR ₹).

We reserve the right to modify prices without prior notice.

Orders will only be processed after successful payment confirmation through the available payment methods.

4. Order Acceptance & Cancellation

Once an order is placed, you will receive an order confirmation.

The Purple Hearts reserves the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing or technical errors

  • Suspected fraudulent activity

  • Payment verification issues

If payment has already been made for a cancelled order, a full refund will be processed to the original payment method.

5. Shipping & Delivery

We aim to dispatch orders within the timeline mentioned on our website.

Delivery timelines may vary depending on:

  • Customer location

  • Courier service delays

  • Weather conditions

  • Public holidays

  • Other unforeseen circumstances

The Purple Hearts shall not be held responsible for delays caused by third-party courier services.

6. Returns, Refunds & Exchanges

Due to hygiene and personal-use reasons, press-on nails are generally not eligible for returns or exchanges after delivery.

Returns or replacements may only be considered if:

  • The wrong product is received

  • The product arrives damaged

Any issue must be reported within 48 hours of delivery along with:

  • Clear photographs

  • Product images

  • Unboxing video proof

Requests submitted without valid proof may not be approved.

7. Product Usage

Our press-on nails are designed for cosmetic use only.

Customers are responsible for following the application and removal instructions provided with the product.

The Purple Hearts shall not be liable for:

  • Incorrect application

  • Improper removal

  • Allergic reactions

  • Product misuse

  • Damage caused by external factors

If you have sensitive skin or adhesive allergies, please perform a patch test before use.

8. Intellectual Property

All content available on this website, including:

  • Product designs

  • Images

  • Graphics

  • Logos

  • Brand name

  • Text content

  • Website design

is the exclusive property of The Purple Hearts and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

The Purple Hearts shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall never exceed the amount paid for the purchased product.

10. Privacy

Customer information collected through this website is used solely for order processing, customer support, and improving our services.

We do not sell, rent, or share customer information with unauthorized third parties.

11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Bathinda, Punjab.

12. Contact Information

The Purple Hearts

📧 Email: merikalakarichannel@gmail.com

📞 Phone: 9131607922

📍 Address: 105/2, Shivaji Enclave, Bathinda, Punjab, India

Thank you for choosing The Purple Hearts.

💜 Luxury Nails. Endless Confidence.